Privacy Policy

At Oliver Bailey Psychotherapy, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data in accordance with the relevant privacy laws and regulations, including HIPAA (Health Insurance Portability and Accountability Act) standards for safeguarding health information.

1. Information We Collect

We collect personal and health-related information necessary for providing our services. This may include:

  • Personal Identifiable Information (PII): Your name, email address, phone number, and home address.

  • Health Information: Medical history, mental health conditions, treatment goals, and other information relevant to your therapy.

  • Payment Information: Credit card numbers, billing addresses, and other payment details.

  • Session Data: Notes taken during sessions, appointment details, and any information you voluntarily provide during therapy.

  • Website Usage Data: Information collected through cookies and other tracking technologies when you visit our website, including IP addresses and browser activity.

2. How We Use Your Information

Your personal information is used solely for the purpose of providing therapeutic services and improving our practice. This includes:

  • Providing Therapy Services: Using your health information to understand your needs, create treatment plans, and track your progress.

  • Appointment Scheduling: Collecting your contact and payment information to book and manage your sessions.

  • Payment Processing: Billing and payment for therapy sessions.

  • Communication: Sending appointment reminders, updates, or responding to inquiries via phone or email.

  • Compliance: Meeting legal obligations under healthcare laws and professional ethical guidelines.

3. How We Protect Your Information

We take the security of your personal information seriously and have implemented several measures to ensure its protection:

  • HIPAA Compliance: All health-related information is stored in a manner that complies with HIPAA standards for privacy and security.

  • Encryption: All sensitive information, such as payment data, is encrypted during transmission and storage.

  • Secure Storage: Your personal data is stored in secure electronic systems and/or physical records with restricted access.

  • Confidentiality: All therapy-related information is kept confidential unless disclosure is required by law (e.g., in cases of imminent harm or abuse).

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except under the following circumstances:

  • With Your Consent: If you provide explicit permission to share information with family members, other healthcare providers, or third parties.

  • For Treatment Purposes: In rare cases, if collaborating with other healthcare professionals is necessary to provide you with the best care.

  • Legal Requirements: If required by law, such as during court orders, subpoenas, or reporting abuse.

  • Payment Processing: We may share payment information with trusted payment processors for billing purposes.

5. Your Rights

You have several rights regarding your personal information and how it is used:

  • Right to Access: You may request a copy of the personal or health-related information we hold about you.

  • Right to Amend: You may request corrections to inaccurate or incomplete information.

  • Right to Restrict: You have the right to limit how your personal information is used or disclosed, particularly for non-essential activities.

  • Right to Withdraw Consent: You can withdraw your consent to the collection and use of your information at any time, subject to legal or contractual restrictions.

  • Right to File a Complaint: If you believe your privacy rights have been violated, you have the right to file a complaint with us or with the appropriate regulatory authority.

6. Cookies and Website Tracking

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand website traffic and usage patterns. By using our website, you consent to the use of cookies. You can manage your cookie preferences in your browser settings.

7. Data Retention

We retain your personal and health-related information for as long as is necessary to provide therapy services and comply with legal obligations. Once no longer needed, personal data is securely destroyed.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The effective date at the top of this policy indicates when the latest changes were made. We encourage you to review this policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us:

- Phone: [Your Phone Number]  

- Email: [Your Email Address]  

- Mailing Address: [Your Office Address]  

At Oliver Bailey Psychotherapy, your privacy is our priority. We are committed to maintaining the confidentiality and security of your information, ensuring that you feel safe and supported throughout your therapeutic journey.